Tiger Tail provides business systems consulting and operational efficiency services for small and mid-size businesses. We map how your business actually operates, identify where time and money are leaking through broken processes and disconnected tools, and design the systems that let you scale without the chaos. Strategy and implementation under one roof.
Book a 15-min speed audit →Of employee time is spent searching for information that should be easy to find. For a 10-person team, that is two full roles of capacity lost to friction every week.
McKinseyPer week the average small-business owner works, because the systems require it. When nothing is documented, nothing is delegated, and nothing scales.
SCORE / GallupLost per employee per year to tool sprawl and manual workarounds. For a 15-person company, that is $270,000 a year.
Flexera / ZyloTiger Tail is not a strategy firm that hands you a process map and walks away. We design systems and then we build them. Every engagement produces something your team can actually use, not a binder of recommendations that sits on a shelf.
A structured review of how your business actually operates today. We map your workflows, identify where time and money are being lost, and surface the gaps between how things should work and how they actually work. You get a clear picture of your operational landscape and a prioritized list of what to fix first.
Designs the operational systems your business needs to run without you in every conversation. Standard operating procedures for your key workflows. Documented processes that new hires can follow on day one. Clear ownership for every recurring task. The foundation that makes delegation, hiring, and scaling possible.
Replaces your collection of disconnected tools with a rationalized stack where information flows automatically between systems. We audit what you have, identify what is redundant or underused, recommend what to keep or replace, and build the integrations that eliminate the manual work happening in between your tools.
Takes your operational audit findings and turns them into working systems. Bottlenecks redesigned. Manual handoffs automated. Reporting built so you can see what is happening in your business without asking someone to pull a spreadsheet. Performance metrics defined so you know what good looks like and when something is off.
We dig into how your business actually runs and where time and money leak out.
We get inside your workflows, tools, and data to understand the real constraints.
We turn what we found into a prioritized plan and an AI readiness scorecard.
You get a clear roadmap, and we start building, with your first system live before week five.
Everything ran through me. Every decision, every client issue, every process that needed to happen. I was working 65 hours a week and we still had things falling through the cracks. Tiger Tail came in, mapped how we actually operated, documented the processes that only existed in my head, and built the systems that let my team run without me in every conversation. I work 45 hours a week now and the business runs better.
A business coach advises. An operations manager executes inside your existing systems. We design and build the systems themselves. We come in, map the gaps, design what needs to exist, build it or document it, and hand it over. You are not hiring us to tell you what to do or to manage your team. You are hiring us to build the operational infrastructure that makes everything else work.
In the first two weeks, we focus entirely on understanding exactly how your business operates before we suggest anything. We do not come in with a template and try to fit your business into it. We map your actual workflows, interview your actual team, and design systems around how you work, not around a generic framework.
Less than the problem is currently costing you. We run a structured discovery process that requires a few hours of your time in the first two weeks, mostly interviews and workflow walkthroughs. After that we do the heavy lifting. Most clients tell us the discovery process alone was valuable because it forced clarity on problems they had been too busy to address.
Documented workflows and SOPs your team can follow. Integrated tools that share data automatically. Automated processes that run without manual intervention. Operational dashboards that show you what is happening in your business. And a team that can execute without needing you in every conversation. Everything we build or document is yours permanently.
The AI Gameplan diagnostic is $5,000 for four weeks of operational mapping, systems assessment, and roadmap. Implementation engagements are scoped and priced during the Gameplan based on what we are designing and building together. We bill month-to-month with discounts for longer commitments. The intro call is free. We will tell you straight if the numbers do not make sense for your business.
We will look at your operations, show you where AI can make the biggest impact, and give you a clear plan, whether you work with us or not.
Book a 15-min speed audit →